Refund Policy
Last updated: December 25, 2024
14-Day Money-Back Guarantee
Not satisfied? No problem. Get a full refund within 14 days of purchase β no questions asked.
Our Promise
We want you to be completely satisfied with your purchase. If our plugin doesn't meet your expectations for any reason, we'll give you a full refund β no hard feelings.
We believe in our products, and we're confident you'll love them. But if it's not the right fit, we make it easy to get your money back.
How to Request a Refund
Getting a refund is simple:
Contact Us
Reach out through our contact page within 14 days of purchase
We Process It
We'll process your refund within 1-2 business days
Money Back
Funds return to your original payment method within 5-10 days
No questions asked. You don't need to provide a reason. Just let us know you'd like a refund, and we'll take care of it.
What's Covered
Eligible for refund:
- First-time purchases of any premium plugin
- Requests made within 14 days of the original purchase date
- All license types (Personal, Business, Agency)
Not eligible for refund:
- Subscription renewals (you can cancel anytime to prevent future charges)
- Requests made after 14 days from purchase
- Purchases where a refund was previously granted for the same product
Subscriptions & Renewals
Our premium licenses renew annually to provide continued updates and support. Here's how it works:
- Cancel anytime: You can cancel your subscription at any time from your account
- No renewal refunds: Renewal charges are not eligible for refunds, so cancel before renewal if you no longer need the product
- Plugin keeps working: If you cancel, your plugin continues to work β you just won't receive future updates or support
- Renewal reminders: We'll email you before your subscription renews so there are no surprises
Frequently Asked Questions
How long does a refund take?
We process refunds within 1-2 business days. Depending on your payment provider, it may take an additional 5-10 business days for the funds to appear in your account.
Do I need to explain why I want a refund?
No. While we appreciate feedback to help us improve, you're not required to provide a reason. Just request a refund and we'll process it.
What happens to my license after a refund?
After a refund is processed, your license will be deactivated and you'll no longer have access to premium features, updates, or support.
Can I get a refund if I bought the wrong license?
Yes! If you accidentally purchased the wrong license type, contact us and we'll help you switch to the correct one or process a refund.
I missed the 14-day window. Can I still get a refund?
Refunds after 14 days are granted at our discretion and only in exceptional circumstances. Contact us to discuss your situation.