Trust Scoring
5 Docs
Account Age Loyalty Bonus
Last Updated: June 4, 2026The account-age bonus is a small positive contribution to the trust score that rewards customers who’ve been ordering from your...
Signals Explained
Last Updated: June 4, 2026A signal is a single contribution to a trust score. Each detection module emits its own signal — sometimes multiple...
Six Customer Segments
Last Updated: June 4, 2026TrustLens divides the 0–100 trust score into six segments. The segments are how you’ll think about customers day-to-day — segment...
The 0–100 Score
Last Updated: June 4, 2026The trust score is a number from 0 to 100 attached to every scored customer in your store. It’s the...
How Trust Scoring Works
Last Updated: June 4, 2026The TrustLens trust score is the single number that summarizes everything the plugin has learned about a customer. It’s calculated...