Proactive Alerts

Smart Cycle Discounts Pro includes intelligent proactive alerts that monitor your campaigns and notify you about issues, opportunities, and potential problems before they impact your sales. This feature requires Smart Cycle Discounts Pro.

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Proactive Alert Types #

Performance Alerts #

Get notified when campaigns aren’t performing as expected:

Alert Type	Trigger	Purpose
Low Conversion	Conversion rate below threshold	Identify underperforming campaigns
No Sales	Zero conversions for X days	Catch inactive campaigns
Declining Performance	Significant drop vs. previous period	Spot negative trends early
Below Average	Performance below store average	Compare to benchmarks

Conflict Alerts #

Warnings about campaign overlaps and conflicts:

Alert Type	Trigger	Purpose
Product Overlap	Same products in multiple campaigns	Prevent confusion
Date Conflict	Overlapping campaign schedules	Avoid competition
Priority Warning	Same-priority campaigns overlap	Clarify precedence

Opportunity Alerts #

Suggestions for optimization:

Alert Type	Trigger	Purpose
High Performer	Campaign exceeding expectations	Consider extending
Trending Product	Product seeing unusual demand	Opportunity to promote
Gap Detected	Period without active campaigns	Plan coverage

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Configuring Performance Alerts #

Access Settings #

1. Go to SC Discounts → Notifications → Settings
2. Scroll to “Performance Alerts” section
3. Configure thresholds and preferences

Low Conversion Alert #

Setting	Options	Description
Enable	On/Off	Activate this alert type
Threshold	0.1% – 10%	Minimum conversion rate before alerting
Minimum Days	1-14	Days active before evaluation
Minimum Orders	10-1000	Store orders needed for valid comparison

No Sales Alert #

Setting	Options	Description
Enable	On/Off	Activate this alert type
Days Without Sales	1-30	How long before alerting
Exclude Weekends	Yes/No	Don’t count weekend days

Declining Performance Alert #

Setting	Options	Description
Enable	On/Off	Activate this alert type
Decline Threshold	10% – 75%	Percentage drop that triggers alert
Comparison Period	Previous week/month	What to compare against

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Configuring Conflict Alerts #

Product Overlap Alert #

Setting	Options	Description
Enable	On/Off	Activate this alert type
Overlap Threshold	1-100%	% of products overlapping to trigger
Check Timing	On save/Daily	When to check for overlaps

Same Priority Alert #

Setting	Options	Description
Enable	On/Off	Activate this alert type
Only Active	Yes/No	Only check active/scheduled campaigns

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Alert Email Examples #

Low Conversion Alert #

Subject: ⚠️ Campaign Performance Alert: "Summer Sale"

Campaign "Summer Sale" is underperforming.

Current Performance:
- Conversion Rate: 0.8%
- Your Threshold: 2.0%
- Store Average: 3.2%

Campaign has been active for 7 days with minimal conversions.

Suggestions:
- Review discount value (currently 15%)
- Check product selection relevance
- Verify campaign is displaying correctly

[View Campaign] [Edit Campaign] [View Analytics]

Conflict Detection Alert #

Subject: ⚠️ Campaign Conflict Detected

Two campaigns are targeting the same products:

Campaign 1: "Weekend Special" (Priority: 3)
Campaign 2: "Member Discount" (Priority: 3)

Overlapping Products: 15 items (42% overlap)
Conflict Period: Dec 14-16, 2025

Since both have the same priority, behavior may be unpredictable.

Recommended Action:
- Set different priorities to establish clear precedence
- Or adjust product selections to avoid overlap

[Edit Weekend Special] [Edit Member Discount]

Opportunity Alert #

Subject: 🎯 Campaign Opportunity: "Flash Sale" Performing Well

Your campaign "Flash Sale" is exceeding expectations!

Performance Highlights:
- Conversion Rate: 8.5% (2.5x store average)
- Revenue: $4,200 in 2 days
- Units Sold: 156

This campaign ends in 1 day.

Consider:
- Extending the campaign
- Increasing discount further
- Creating a follow-up campaign

[Extend Campaign] [Duplicate Campaign] [View Analytics]

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Alert Frequency #

Avoiding Alert Fatigue #

Configure how often you receive each alert type:

Setting	Options	Description
Daily Digest	On/Off	Combine alerts into one daily email
Immediate Alerts	Critical only/All	Which alerts send immediately
Repeat Interval	Never/Daily/Weekly	How often to resend unresolved alerts

Recommended Configuration #

• Critical alerts (conflicts, zero sales): Immediate
• Performance alerts: Daily digest
• Opportunity alerts: Daily digest or weekly

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Alert Actions #

One-Click Actions #

Each alert email includes action buttons:

• View Campaign: Open the campaign overview panel
• Edit Campaign: Go directly to campaign editor
• View Analytics: See detailed performance data
• Dismiss Alert: Mark as acknowledged

In-Dashboard Alerts #

Alerts also appear in the WordPress admin:

• Dashboard widget shows recent alerts
• Campaign list shows alert icons
• Campaign overview panel displays relevant alerts

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Alert Sensitivity #

Adjusting Thresholds #

Set thresholds based on your store’s typical performance:

Store Type	Conversion Threshold	No Sales Days
High-traffic	2-3%	1-2 days
Medium-traffic	1-2%	3-5 days
Low-traffic	0.5-1%	7-14 days

Learning Period #

When first enabling alerts:

1. Start with relaxed thresholds
2. Monitor for 2-4 weeks
3. Adjust based on what’s useful vs. noisy
4. Tighten thresholds as you understand your patterns

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Disabling Specific Alerts #

Per Alert Type #

Toggle individual alert types on or off in the settings.

Per Campaign #

Some alerts can be disabled for specific campaigns:

1. Edit the campaign
2. Find “Notification Settings”
3. Disable specific alerts for this campaign only

Useful for test campaigns or campaigns you know will underperform.