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Tools and Diagnostics

3 min read

The Tools page provides diagnostic utilities, maintenance functions, and troubleshooting aids to help you manage Smart Cycle Discounts effectively and resolve issues quickly.

Accessing Tools #

  1. Go to SC Discounts → Tools in the WordPress admin menu

System Status #

Health Check #

The system status section shows the overall health of the plugin:

Check What It Verifies
WordPress Version Running WordPress 6.4 or higher
WooCommerce Version Running WooCommerce 8.0 or higher
PHP Version Running PHP 7.4 or higher
Database Tables All required tables exist and are accessible
WP-Cron Cron system is functioning
Action Scheduler WooCommerce Action Scheduler available
Memory Limit Sufficient PHP memory available
Cache System Caching is operational

Status Indicators #

  • ● Green: Component is working correctly
  • ● Yellow: Warning – may affect performance
  • ● Red: Error – requires attention

Run Health Check #

Click “Run Health Check” to refresh all status checks.

Cache Management #

Clear Plugin Cache #

Clears all cached campaign and product data:

  1. Click “Clear Plugin Cache”
  2. Wait for confirmation
  3. All pricing and campaign data will be recalculated on next request

When to Clear Cache #

  • Campaign changes aren’t appearing on frontend
  • Prices seem incorrect
  • After bulk product updates
  • After importing/exporting campaigns
  • After updating the plugin

Cache Statistics #

View current cache status:

  • Cache hits/misses
  • Cache size
  • Last cleared timestamp

Debug Log #

Viewing Logs #

Access debug logs when troubleshooting:

  1. Ensure Debug Mode is enabled in Advanced Settings
  2. Go to SC Discounts → Tools → Debug Log
  3. View recent log entries

Log Filtering #

Filter Description
Level Show only errors, warnings, or all
Date Range Filter by date
Search Search log content
Component Filter by system component

Log Actions #

  • Download Log: Export as text file for sharing with support
  • Clear Log: Delete all log entries
  • Copy Entry: Copy specific log entry to clipboard

Database Tools #

Optimize Tables #

Optimizes plugin database tables for better performance:

  1. Click “Optimize Tables”
  2. Tables are analyzed and optimized
  3. View results summary

Repair Tables #

Attempts to repair corrupted tables:

  1. Click “Repair Tables”
  2. System checks for and fixes issues
  3. Reports success or errors

Verify Integrity #

Checks data integrity across plugin tables:

  • Orphaned records
  • Invalid references
  • Missing required data

Native Discount Reset (WooCommerce) #

Safely clean up WooCommerce native sale metadata that may conflict with campaign pricing.

  1. Click “Analyze Native Discounts” to preview affected products/variations.
  2. Review the findings.
  3. Click “Reset Native Discounts” to execute cleanup and restore regular pricing metadata paths.

Use this when: products are stuck with old sale metadata or native sales conflict with campaign pricing behavior.

Import/Export #

Export Campaigns #

Export campaigns for backup or migration:

  1. Click “Export Campaigns”
  2. Choose what to include:
    • All campaigns
    • Active only
    • Select specific campaigns
  3. Choose format (JSON)
  4. Click “Export”
  5. Download the export file

Import Campaigns #

Import previously exported campaigns:

  1. Click “Import Campaigns”
  2. Select your export file
  3. Review campaigns to import
  4. Choose import options:
    • Create as new campaigns
    • Overwrite existing (by name)
    • Skip duplicates
  5. Click “Import”

What Gets Exported #

  • Campaign settings and configuration
  • Product selection rules
  • Discount configurations
  • Schedule settings
  • Conditions and exclusions

What Doesn’t Export #

  • Analytics data
  • Campaign IDs (new IDs assigned on import)
  • Product IDs (matched by SKU on import)

Scheduled Tasks #

View Scheduled Tasks #

See all pending scheduled actions:

Column Description
Hook The action being scheduled
Status Pending, Running, Complete, Failed
Scheduled When the task will run
Campaign Related campaign (if applicable)

Task Actions #

  • Run Now: Execute a pending task immediately
  • Cancel: Remove a pending task
  • Retry: Retry a failed task

Common Scheduled Tasks #

  • wsscd_activate_campaign – Activate a scheduled campaign
  • wsscd_deactivate_campaign – Deactivate/expire an ended campaign
  • wsscd_process_email_queue – Send queued notifications
  • wsscd_auto_purge_trash – Purge old trashed campaigns
  • wsscd_monitor_performance – Run proactive performance checks

Conflict Checker #

Check for Conflicts #

Scan for potential campaign conflicts:

  1. Click “Check Conflicts”
  2. System analyzes all active and scheduled campaigns
  3. Results show any overlapping product/date combinations

Conflict Report #

Potential Conflicts Found: 2

CONFLICT 1:
Campaign A: "Summer Sale" (Priority: 3)
Campaign B: "Category Discount" (Priority: 3)
Overlapping Products: 25 items
Date Overlap: Jun 1 - Jun 15

CONFLICT 2:
Campaign A: "Flash Sale" (Priority: 5)
Campaign B: "Member Discount" (Priority: 2)
Overlapping Products: 10 items
Resolution: Flash Sale wins (higher priority)

Resolving Conflicts #

  • Adjust campaign priorities
  • Modify product selections to reduce overlap
  • Adjust campaign schedules

Test Campaign #

Test a Product #

Check how campaigns affect a specific product:

  1. Enter product ID or search by name
  2. Click “Test”
  3. See which campaigns apply and resulting price

Test Result Example #

Product: Blue Widget (ID: 123)
Regular Price: $50.00

Matching Campaigns:
1. "Summer Sale" - 20% off → $40.00 (Priority: 3)
2. "Category Discount" - 10% off → $45.00 (Priority: 2)

Winner: "Summer Sale" (highest priority)
Final Price: $40.00
Discount Applied: $10.00 (20%)

System Information #

Environment Details #

Technical information for troubleshooting:

Information Example
Plugin Version 1.0.0
WordPress Version 6.4.2
WooCommerce Version 8.4.0
PHP Version 8.1.12
MySQL Version 8.0.32
Server Software nginx/1.24.0
PHP Memory Limit 256M
Max Execution Time 300 seconds
Active Theme flavor 3.2.0

Copy System Report #

Click “Copy System Report” to copy all technical details for sharing with support.

Danger Zone #

Reset Plugin #

Reset all settings to defaults:

  1. Click “Reset Settings”
  2. Confirm by typing “RESET”
  3. All settings return to defaults
  4. Campaigns and data are preserved

Delete All Data #

Warning: This permanently deletes all plugin data:

  1. Click “Delete All Data”
  2. Confirm by typing “DELETE ALL DATA”
  3. All campaigns, analytics, and settings are removed
  4. Cannot be undone

Use only if completely starting over or before uninstalling.

Updated on February 17, 2026

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