Customer Management
Admin Notes
Last Updated: June 4, 2026Admin notes are free-form text annotations you can attach to any customer record. They’re the place to record context that...
Checkout Enforcement
Last Updated: June 4, 2026Checkout enforcement is the runtime layer that prevents blocked customers from completing checkout. It works on both Classic shortcode-based checkout...
Order Trust Column
Last Updated: June 4, 2026TrustLens integrates directly into the WooCommerce orders list by adding a Trust column. Every order shows the customer’s trust score...
Bulk Actions
Last Updated: June 4, 2026Bulk actions on the Customers list let you operate on many customers at once — block, unblock, allowlist, remove from...
Blocking and Allowlisting
Last Updated: June 4, 2026Blocking and allowlisting are TrustLens’s two primary moderation actions. Blocking prevents a customer from completing checkout; allowlisting locks a customer...
Customer Detail Profile
Last Updated: June 4, 2026The Customer Detail page is the deep view of a single customer’s TrustLens record. Everything TrustLens knows about a customer...
Customer List
Last Updated: June 4, 2026The Customers page is your primary working surface for moderation. It’s a searchable, sortable, filterable list of every scored customer...